Frequently Asked Questions

faceLITE LED Family of Products

What is the family of faceLITE LED products?

faceLITE LED devices are flexible, portable, home use masks made with medical grade silicone and light emitting diodes (LED) to bathe the skin in light.

The devices are faceLITE PRO, faceLITE, decoLITE and handLITE.

Is everyone suitable for faceLITE LED treatments?

DO NOT use faceLITE LED devices if you are taking any medication that can cause photosensitivity, have a photosensitive disorder or are pregnant or breast feeding. Photosensitivity (sensitization to light) is a common side effect of various medications and some herbal remedies. A List of medication can be found HERE.

Since faceLITE devices generate no heat, most people are suitable but there is a list of contraindications that should be referred to by anyone who is thinking of having a treatment. View list of contraindications.

If you are unsure, please speak with your healthcare provider.

How do I carry out a treatment with my faceLITE OR faceLITE PRO?

Before your first treatment, you must carry out a sensitization test. Please refer to the User Guide in your box for instructions.

If no sensitivity, carry out your face treatment as follows:

  1. Cleanse – you may also exfoliate your skin - to remove any traces of your routine skincare.
  2. Insert the eyewear - if desired, not essential.
  3. Place the Mask on your face and secure at the back of your head with the Velcro straps.
  4. Adjust the chin and forehead sections of the mask for a close fit with the customized Velcro areas on the temples and chin.
  5. Connect the Mask to the controller and switch on the controller. The device switches off after a ten-minute treatment time. You may also stop the treatment at any time by pressing the ON/OFF button on the controller.
  6. Remove the Mask and apply your normal skincare.
  7. Clean the mask using the instructions in the User Guide. Ensure that the device is NOT being charged when cleaning.
  8. Repeat 3-5 times a week for a minimum of 6 weeks.

How often do I need to use faceLITE LED products?

For best results we recommend that you treat 3-5 days a week for 6 weeks.

After 6 weeks, we recommend regular use as needed to suit your skin’s needs to maintain a healthy, glowing complexion, or skin improvements on the hands. If you wish to use daily, it is safe to do so.

Can I use faceLITE and faceLITE PRO with my skincare?

Before using the Mask, you should remove makeup, creams, lotions, and other skincare products.

faceLITE products have been proven in trials to greatly improve skin parameters such as hydration, texture, and pigmentation. It improves tissue oxygenation and blood flow and therefore absorption of skin care will be greatly improved.

faceLITE LED masks are compatible with most normal skin care routines, we do highly recommend using them also in conjunction with the specialized Hydrogel Mask.

Does the LED mask have to be used with the hydrogel mask?

No. The studies show it works without the hydrogel to stimulate collagen, and the clinical studies show wrinkle improvement. The hydrogel does not improve the collagen production it is merely a boost for the hydration levels. The clinical results are achieved without.

Can I use serums or gels underneath the faceLITE LED treatment masks?

No, we don’t recommend it. Certain serums, oils and creams may block light from passing through. We recommend a cleansed face free from makeup and skincare, or our specialized Hydrogel Mask.

Can I combine these masks with other aesthetic treatments?

Yes, they can be combined with more invasive treatments such as Botox, peels, injectables, and laser resurfacing. The anti-inflammatory properties of faceLITE LED products can help in the healing process and help to reduce bruising and swelling.

Can faceLITE LED masks help with skin redness?

Yes, they can help reduce inflammation and calm skin redness.

Why do faceLITE and faceLITE PRO not use blue light?

Blue light is typically used in the treatment of mild to moderate acne. Our focus with the faceLITE masks is for skin rejuvenation and the treatment of fine lines and wrinkles, under-eye dark circles and improving the appearance of pigmentation.

Can it still help with spots or blemishes?

Yes. Although the FaceLITE LED masks do not use blue light usually associated with treating acne, people who use faceLITE masks for hormonal breakouts, spots, and blemishes have still seen improvements. Red and infrared light have an anti-inflammatory response in the skin which can help to calm redness and swelling around the spots. It may also help with skin scarring when used over a long period of time.

Is the decoLITE safe to be used around the area of the thyroid?

Yes, there have been no reported incidents of light therapy affecting the thyroid gland. Recently a clinical study demonstrated that after a 16-week course of light therapy treatments of the neck, there were no changes to the morphology of the thyroid and parathyroid glands and no effect on Thyroid-stimulating hormone (TSH) up to 6 months later.

Is it safe?

The faceLITE LED Family of products have been safety-tested, and they comply with international safety standards. Since the masks do not cover the eyes, or use blue light, eye protection is not necessary. Eyewear is provided for comfort only. The use of eyewear is optional as the faceLITE and faceLITE PRO comply with all relevant eye safety standards (IEC 62471:2006)

Are your LED treatments painful?

You should not feel any pain while using the LED devices. The light penetrates the skin and stimulates the cells to work in a natural way. The treatments are non-invasive and there is no perceivable heat generated from them; therefore, the treatment is completely pain free.

Is it FDA Approved?

We are FDA cleared. No LED device is ‘approved’ they are cleared.

FaceLITE PRO Is FDA-cleared for the treatment of full face wrinkles and targets multiple skin layers to help pigmentation, firmness, brightness and vitality as well as visible improvements in under-eye dark circles. (K260598 faceLITE Pro)

FaceLITE FDA-cleared to improve the appearance of fine lines and wrinkles, stimulates collagen and elastin, brightens tone and boosts hydration (K191629 faceLITE)

DecoLITE is FDA-cleared for wrinkles in the décolletage area, improving a smoother, firmer appearance.

decoLITE Décolletage & Neck Mask (K242382 decoLITE)

handLITE is FDA-cleared as the world’s first non-UV LED for hand dermatitis* (K250224 handLITE) * for prescription use only.

What does it mean when you talk about having clinical trials?

This means we have carried out clinical trials to test these specific wavelengths and energy output. faceLITE is the result of over 20 years of experience in LED research. Manufactured by the people to first discover that red and near-infrared together give the best treatment for wrinkles, and who constantly perform clinical trials to prove the efficacy of the devices. Responsible LED companies should have their OWN data, tested on their products.

What are the wavelengths, irradiance/intensity and joules emitted of faceLITE products?

faceLITE PRO

Wavelengths Red: 610nm, 630nm, 660nm, Near-infrared: 850nm, 1070nm,

Irradiance/intensity 52.1mW/cm²

Joules 31.26 J/cm²

faceLITE, decoLITE, handLITE

Wavelengths Red: 630nm Near-infrared: 830nm

Irradiance/intensity 30mW/cm²

Joules 18J/cm

My mask is plugged in but it’s still not working?

faceLITE LED products cannot be used while they are charging (plugged in). After device is fully charged, unplug it from the mains and press the on button on the controller. If it still does not work, then you may have an issue with either mask or controller and will need to contact your place of purchase.

What power source do the products use?

faceLITE LED devices use a lithium-ion battery.

If you are travelling by air, the battery should be carried in carry-on baggage and not checked-in. The device must be completely switched off.

Why can’t I use faceLITE LED products whilst pregnant?

None of our clinical trials are done on pregnant women, so we have not studied any effects LED treatment may have on the baby. While we have never heard of any adverse effects of LED on pregnancy, we cannot be sure and advise caution.

What is the warranty length for faceLITE family of LED devices?

2 years.

How long will my device last?

LEDs themselves can last for 5-10 years, however we are unable to determine the life of the other elements, as it’s often determined by how the product is cared for. There are replacement controllers available.

Got a question that wasn’t answered here?

Contact us via our website at www.faceliteglobal.com or hello@faceliteglobal.com and someone will get back to you.

faceLITE PRO

What is the faceLITE PRO LED Mask?

faceLITE PRO is a flexible mask that uses light emitting diodes (LED) to bathe the skin in light. faceLITE PRO combines the clinically proven and trusted wavelengths of 610 nm, 630 nm, 660nm and 850 nm with the added benefits of 1070 nm, which is also clinically proven to improve overall skin complexion.

In just 10 minutes a day, five times a week, this flexible, medical-grade silicone mask rejuvenates, hydrates, and revives skin for visible, clinically proven results. Targeting the visible signs of aging including wrinkles, pigmentation and under-eye bags, faceLITE PRO delivers natural, safe, effortless transformation from home.

How does faceLITE PRO treatment work?

It uses proven wavelengths of light; 610 nm, 630 nm, 660nm red light and both 850 nm and 1070 nm near infrared light. These wavelengths have been shown in studies to stimulate collagen and elastin production and to help improve blood flow and tissue oxygenation through a process called photobiomodulation. These effects help skin cells absorb topical skincare products more effectively and help reverse the effects of the aging process.

faceLITE PRO has been designed to deliver light directly to the skin, ensuring that the maximum amount of light hits its cellular targets and is not wasted.

What do the different wavelengths do?

610nm – Surface Booster Enhances tone, texture, and radiance while supporting gentle skin rejuvenation.

630nm – Redness Reduction + Brightening Activates collagen production and fibroblast stimulation for fine lines and wrinkles, targets upper layers to calm visible redness and evens and brightens complexion to restore luminosity.

660nm – The Iconic Anti-Aging Wavelength Stimulates collagen, smooths wrinkles, improves firmness, and supports deeper healing.

850nm – Deep Tissue Repair Penetrates further to reduce inflammation, accelerate recovery, and strengthen skin structure.

1070nm – Maximum Firming Power Reaches deep layers to improve elasticity, density, and advanced signs of aging.

Together, these wavelengths deliver a full-spectrum, multi-layer rejuvenation for an advanced LED rejuvenation program.

Who is faceLITE PRO suitable for?

DO NOT use faceLITE PRO if you are taking any medication that can cause photosensitivity, have a photosensitive disorder, or are pregnant or breast feeding. Photosensitivity (sensitization to light) is a common side effect of various medications and some herbal remedies. A list of medication can be found in the User Guide inside the box and here on our website.

Since faceLITE PRO generates no perceivable heat, it is suitable for most people; however, anyone who is thinking of having a treatment should first refer to the list of contraindications.

If you are unsure, please speak with a healthcare provider.

What results can I expect?

Key Clinical Results from a single‑site, open‑label clinical study conducted in the United States in accordance with Good Clinical Practices.

Facial Wrinkles: Mean wrinkle grade improved by 0.7 of a grade from baseline. 79% of subjects saw at least a 1 grade improvement.

Under‑Eye Dark Circles: Average dark circle scores improved from 5.9 at baseline (moderate to pronounced) down to 3.9 at Week 14 (mild to moderate). 71% showed an improvement in under eye dark circles. All subjects showed visible improvement by the end of the study.

Pigmentation: Average/mean pigmentation severity improved by one grade over the treatment period, with 87.5% of subjects demonstrating at least a one‑grade improvement.

Erythema: Average/mean erythema scores decreased from 1.8 at baseline to 1.0 at Week 14, with two‑thirds of subjects showing visible improvement of at least one grade.

Participant‑Reported Outcomes

  • 100% reported overall facial improvement
  • 83% perceived a greater than ≥30% improvement
  • 65% perceived a greater than ≥50% improvement Reported outcomes aligned closely with physician assessments.

What is the faceLITE PRO advantage?

  • faceLITE PRO uses clinically proven technology and proven wavelengths of light.
  • faceLITE PRO has an independent clinical trial.
  • It is the first global 5-wavelength mask in the red and NIR wavelengths.
  • FDA cleared for use in aesthetic skin improvements.
  • Flexible patented technology.
  • Soft, comfortable silicone that contours to your face. Completely portable – take the faceLITE PRO anywhere.
  • Designed and built to international medical standards, using medical grade components.

faceLITE PRO Clinical Study Questions

Was this study randomized or placebo-controlled?

No. It was a single-site, open-label, non-randomized, single-arm study.

How was bias addressed in an open-label study?

Study-end photographs were collated, masked, and randomized, then assessed by an independently blinded physician. Additional physician review was also performed.

What treatment schedule was used in the study?

Participants used the device at home five times per week for 12 weeks, with each session lasting 10 minutes.

What was the primary endpoint?

The primary endpoint was a mean improvement of at least one grade in wrinkles. The mean wrinkle grade improved by 0.7 points, from 2.1 to 1.4, and 79% of participants improved by at least one grade.

What did subjects report about their overall appearance?

At Week 14, all participants reported an improvement in facial appearance compared with baseline. Additionally, 83% reported at least a 30% improvement, and 65% reported at least a 50% improvement.

Does the study show results by Fitzpatrick skin type or subgroup?

All Fitzpatrick skin types were represented. Participants included Caucasian, Black/African American, Asian, Asian/Indian and Native American Indian/Alaskan Native individuals. Five participants identified as Hispanic ethnicity.

Were any adverse events reported?

No adverse events were reported during the study or treatment period.